FAQ
Frequently Asked Questions
Everything you need to know about Jack N Jeans
Are your products 100% original?
Yes. We only stock authentic branded jeans from top international brands — Levi's, Diesel, Tommy Hilfiger, Pepe Jeans, and Jack & Jones. Every product is guaranteed original.
What brands do you carry?
We carry Levi's, Diesel, Tommy Hilfiger, Pepe Jeans, and Jack & Jones — all 100% original and sourced directly.
Is delivery free?
Yes! We offer free delivery on all orders across Pakistan — no minimum order required.
How long does delivery take?
3 to 5 working days after order confirmation. Remote areas may take 1-2 extra days.
Can I return a product?
Yes, within 10 days of delivery. Item must be unworn with original tags attached. A full refund will be processed within 3-5 business days.
Do colors fade after washing?
No. All our products are premium quality with guaranteed colorfastness — same color wash after wash.
How do I place an order?
Browse our catalog, select your size, add to cart and checkout. Our team will confirm your order via WhatsApp or call before dispatch.
Do you have a physical store?
Yes! Visit us at Shop #23, Basement #2, Kohinoor Plaza, Faisalabad. We are open 7 days a week.
How can I contact you?
Email us at support@jacknjeans.store or visit our store at Kohinoor Plaza, Faisalabad.